ICU translation service center is
the best presentation images and choice to translate your
documents and projects. Documents will be accompanied by a
"Translator's Declaration". However Notarization of
documents as certified true copy of original is also available
if requested by our clients. The owner Dr. Abdel- Khalek
dedicated to give an unexceptional services to our clients .
Highest Quality - Best Prices - Extremely Confidential
How can I be sure that your work is of
International Communication Unit is committed to provide its
clients with the highest quality translation services by
assigning a project manager and a team of language professionals
to each client's project.
Do ICU Translation Use Machine software?
Just try dumping a few sentences into the
many software packages available on the Internet-go back and
forth into the languages and see the mess that can be created!
Now imagine those sentences representing company in foreign
markets. Believe us; we have re-translated many
documents/websites that caused serious credibility issues, cost
overruns, etc, all because it was not done right the first time.
Are there any hidden charges?
No. You only pay for the work that
was completed. So long as you don't change the source material.
With International Communication Unit
, you won't ever face any unexpected charges!
How do you ensure confidentiality
of my information?
Translation service team and interpreters abide by the
Translators' Professional Code of Ethics set by professional
translators associations around the world. This implies full
confidentiality and non-disclosure of clients' information. For
projects involving sensitive information and documents,
International Communication Unit
practices signing confidentiality and non-disclosure agreements
with both translators and clients. We can work with your
standard agreement or offer our own template.
How can I send my documents to you?
You can send the documents to us by
flash USB, DropBox or regular mail to
ensure MAXIMUM security and confidentiality. If you have the
document available in electronic format, we would prefer that
you e-mail it. Please attach the document to your email message
and specify your project requirements and the program in which
your document was created. When we look at your document in
electronic format, we will give you a fixed quote for its
If, however, you only have a hard copy of the original
document, please send it to us by person. You can always mail
the document to us if you have it only in the hard copy and need
to get a fixed quote for its translation for budgeting purposes.
much will my project cost?
You will need to send the document to us
along with your project requirements. The documents can be sent
to us in three different ways. We will review your documents and
provide you with a quote usually within hours. We will notify
you if we need more time. If you have an urgent project, please
call us and we will see if we can help you. We will assign a
project manager to you once we start working on your project.
This person will be in contact with you regarding your project
requirements and will be able to contact the project
manager with any questions that you may have during the course
of your project.
time can I expect?
This will depend on the size and
complexity of your project and the number of languages into
which the documents need to be translated. Keep in mind that a
typical translation process involves several steps: project
evaluation, terminology identification, translation, editing and
proofreading. Remember ALL these steps are included in
your quote; some companies may charge extra for some of these
services. We will estimate the turnaround time for your
project based on your documents and project requirements. Our
record for meeting deadlines is excellent even when the deadline
is a tight one! We've worked with deadlines of two hours
to two years - let us show you what we can do. We challenge the
time to meet your request.
How will you
deliver the finished project to me?
There are various ways that a translation
can be delivered to you: electronic/ soft copy that you will
desktop will publish and print, hard copy ready to be printed,
or both electronic file and hard copy. We will deliver the
documents to you according to your requirements.
We will start working on your
project once order replaced and if you still have comments
please call us right away.
Should you have a problem or question during the project, please
call us right away at:
202- 334 59623 (Cairo, Egypt office) or
contact Canada Head Office at
514 - 755 6365
( Montreal Office). In most cases, you will need to speak with
your project manager who, if needed, will refer you to other
departments within our company.
I need to place an order or make changes
to my project:
To place an order or make changes,
please E-Mail us: